Site Survey and installation solution for leading telecom operator

Leading telecom parts manufacturer was looking for the field data collection platform that would help to survey the sites and mange installation. Survey data is crucial for deciding the inventory and better planning for laying fiber optics cable and installation.

In view of the number of sites to be surveyed for key layout data, it was a bit important to have a Mobile app based platform that can help field service engineers to collect the data and submit it for approval to the Telecom inventory department.

Site Survey

Key Challenges

  • Mapping the site survey and installation process to the existing SiteServ platform.
  • Designing mobile app around Simple 3 step process to survey the sites.
  • Approval workflow for submitting the site data, layout and getting approval.
  • Build a platform that’s more interactive and easy to extend.

Ready for process automation?

The Solution

With detailed requirement analysis, Patterns7 extended SiteServ platform to map the Customer processes.

  • Considering process complexity BPMN powered solution is provided that will help to customize the processes.
  • Boundaryless information flow is at the core considering different stakeholders’ involvement.
  • Considering time to market, process automation solution is provided for site survey to Inventory approval.
  • Analytics dashboard for clients data insights.
  • Platform that’s open for possibilities and can be extended for the different processes.

Benefits of Mobile Site Survey and Installation platform

Improved data accuracy, as survey data is captured at the site.

Empower Service Person with right information and scheduling tasks in advance.

Reduced inventory approval time as survey data is readily available for different departments.

Analytics dashboard with data insights to monitor survey progress and installations.